So
you’ve come up with a unique concept in skin care and want to figure out how to
capitalize on it. This article will give
you a basic starting point. There are
many things to consider, such as research and development, manufacturing,
packaging, labeling, FDA regulations, sales and marketing, pricing, warehousing
and fulfillment, distribution, etc. We
will touch upon each of these in this article.
R&D
By
now, I’m guessing that you’ve done a fair amount of research on your idea. These days, anyone with an internet
connection can do more research in an hour than we could have in months decades
ago. With all of the skin care giants on
the market, you’ve probably figured out that in order for a small company to
have a fair shot, you need to have a niche or something specific to define your
brand and allow you to stand out among the huge companies that have already conquered
the industry.
You
might have already been able to identify why your niche idea is beneficial and
why consumers might be interested in purchasing products like the ones you are
considering. What you may not have
researched or even thought about yet are the reasons not to consider your
niche. Sometimes being so excited about
a new business idea makes you overlook its deficits. Do yourself a favor and consider this when
doing your research. In other words, don’t
fall in love with your idea or concept until you’ve considered its downside and
unforeseeable problems.
Most
of the real work on research and development might not even be done by
you. Unless you are a chemist, you may
need to consider outsourcing the development of your products. There are many private label manufacturers that
have FDA inspected and approved laboratories that can make just about any
product you are trying to create. If you
had visions of mixing up some miracle concoction in your bathtub, please don’t. In order to sell these products to the
public, there has to be safety procedures in place.
Manufacturing
As
mentioned above, regardless of the type of products you want to create, there
are private label laboratories that have the capability of making them for
you. Unless you have the time and
resources, this is the most logical way of getting a skin care brand off the
ground. You can discuss with the lab precisely
what kind of products you want them to make for you. They may already have similar formulations
that can be adjusted to your specifications or they may be able to do some
reverse engineering to make your products similar to an existing product.
You
will have to do your homework in terms of finding the right private label
manufacturer for your project. For
example, if you want your products to contain all natural or organic
ingredients, go with a manufacturer that specializes in making products like
that. There has been a major shift in
the industry whereas many consumers have become label savvy and know more about
what ingredients may or may not be harmful or toxic. Some consumers are also misinformed or might
think they know what ingredients are better, which will always be a challenge
in the way you market your products.
In
the past, manufacturers had no problem using chemical-based or synthetic
ingredients in their products. Some
still do. There are some consumers today
who believe everything that’s natural is good and everything that is synthetic
is bad. This of course is not the case
but fighting this stigma is difficult, or in some cases impossible. The problem is that chemical-based synthetic
ingredients in skin care products have a tendency to be very smooth and
creamy. Some of them even smell good. Whereas many natural ingredients can be pasty
or gritty and smell horrible. That’s why
it’s important to use a manufacturer who has already figured out how to make
natural ingredients seem as creamy and luxurious as the synthetic ingredients,
if that is the market you’re trying to reach.
Packaging
Some
private label manufacturers may offer a turnkey solution that includes
packaging. Others may not, which will
require you to seek out a packaging manufacturer that has the right solution to
suit your products. The packaging must
be esthetically pleasing to consumers but yet practical and cost effective. The
packaging of your product is extremely important because it’s the first thing
customers will see while your product is sitting on the shelf before they even
consider the possibility of trying or purchasing your product. If your packaging is not right, in may not
matter how good your product is.
Customers just won’t buy it if something on the packaging doesn’t catch
their eye.
Labeling
The
content on your label is both important and tricky because it not only has to
give customers a reason to want to buy your product but if you’re selling the
product within the United States, it has to meet all FDA regulations, even if
the product itself is exempt from FDA registration. You may need to consult with a lawyer who
specializes in FDA labeling regulations about your content. If your labels are not compliant, the FDA
could require retailers to remove all of your products off the shelves which
may result in you reimbursing the retailers all of the money they’ve already
paid you. Labels are virtually
impossible to remove once they’ve been applied to packaging which means you
will also waste a considerable amount of inventory which translates to you
losing a lot of money that you’ve already invested into your product.
There
could be other labeling considerations to keep in mind depending on where your
selling the products. For example, if
you intend on selling your products in Canada, the content may need to be listed
in both English and French in accordance with Health Canada’s labeling
regulations.
FDA
If
your products are considered to be cosmetic, then they won’t necessary have to
be approved by the FDA as a registered drug.
If your products have some type of healing purpose, they may be
considered an over-the-counter product which still might make them exempt from
FDA registration but will require specific manufacturing and labeling
considerations. The FDA is not an agency
you want to try to get over on. They
have the power and ability to make your life hell, and believe me they will if
they feel you are violating their regulations.
Sales and Marketing
Once
you have a finished product, the next challenge will be figuring out how to
introduce it to the world. Start off
with determining your marketing budget.
Even if your marketing budget is $0, at least define and amount and
figure out how much money you have to work with, if any. If you have limited funds, you must choose
your marketing strategy wisely as to maximize your funds.
One
way to get your products out there is to develop a website and sell them
online. Ecommerce websites that allow
you to accept credit card payments and have an online shopping cart are
expensive and could cost thousands of dollars to develop properly. However, once you have a website in place, it
could be the easiest way to start generating revenue.
Another
way to start selling your products is by contacting retail stores that sell
similar products to see if they would be interested in purchasing your products
to sell in their store. There are also
independent sales reps that may be interested in selling your products. Some of these reps may work on a
commission-only basis and some may require a retainer. Either way, these sales reps may already have
relationships with the buyers and category managers of retail stores. Their relationship with these buyers is
important as they might be able to get further than you can by cold calling the
stores yourself.
You
can also be creative with getting the word out about your products. Writing articles and publishing them on the
internet through blogs, social networking and press release sites can be very
effective and free. Also, don’t forget
about the power of videos. Remember that
Google now owns YouTube so videos very often appear in search engine results. Anyone can make an informational video to
promote products. There are also many
people who do product reviews on YouTube who have many devoted followers watching
their channels. Some of these product
reviewers have a lot of credibility and many will be happy to try your product
and discuss it on their channel. They
usually don’t charge for this but it will require you to send them some of your
products to try. This is a very small
investment that can go a very long way.
Also,
do your research and find out who the distributors are that sell products like
yours to retail stores. Some store
owners don’t want to deal directly with manufacturers because it’s much easier
for them to purchase their inventory from distributors. If your products are sold by distributors,
the volume of sales is generally much hirer because they most likely sell to
many retail stores.
Pricing
When
determining the price for your products, consider a 3 tier system. First figure out what your cost is to
manufacture the product, including packing, labeling and all other expenses. Then you will have to mark the price up for
distributors, retailers and consumers.
It’s customary to mark up the price about 30% when selling to
distributors. Distributors may want to
make about a 50% margin between their price and the wholesale price. Since retail stores bear the majority of the
expenses (showroom space, employees, advertising, etc.) they usually want to
make 100% margin between the wholesale and retail price.
Therefore,
when determining the pricing structure for your products, consider your
distributor price to be about 30% higher than your cost, the wholesale price
should be about 50% higher than that and the retail price should be about 100%
higher than the wholesale price. This is
not an exact science so be prepared to adjust the numbers until they make
sense.
Warehousing,
Fulfillment, Distribution
In
the beginning, you can probably get away with keeping your products in a cool,
dry place in your home. When you get
orders, you can ship them out using the post office or third party courier. When things start to pick up or if you don’t
have enough room in your house, there are warehouses that will store your
products and process orders for you.
Outsourcing this function can be cost effective and free your time up to
do other things like sales. Just make
sure you pay the warehouse on time because if you breach the agreement you have
with them, they could take possession of your products and try to sell them in
order to recover the money you owe them.
There
is a lot to learn about this industry and launching a skin care brand is not an
easy thing to do. As mentioned above,
there could be unforeseen complications that could occur depending on your
niche and circumstances. Nevertheless,
the skin care industry is a multibillion dollar field that is growing
worldwide. You may have a product
concept in mind that people will love but be overwhelmed with how to execute
your idea. The information in this
article will help.
For more information, call Ashlar Consulting Corporation at 305-849-9399 or visit www.AshlarConsultingCorp.com.
For more information, call Ashlar Consulting Corporation at 305-849-9399 or visit www.AshlarConsultingCorp.com.
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